Trouble Downloading Money Plus Deluxe

Captaincash · Joined: 28 Sep 2007 Posts: 3

When I ordered the software, the downloadable version, of Money Premium,
2007, I expected to see the link highlighted on my receipt. That's where I'm
supposed to see it. However, the link isn't highlighted. What am I doing
wrong? I've turned off pop-up blockers. I have Norton Anti-Virus. Does Norton
need to be turned off? How do i do that? I've never had this kind of trouble
downloading software before? Can someone help me?

Archived from group: microsoft>public>moneycentral

Captaincash · Joined: 28 Sep 2007 Posts: 3

Hi Cal, thank you for responding. No, there isn't even a "clickable" link
showing. It says on the receipt, "Electronic Download", but it isn't
highlighted, I don't even have a link to copy and paste. I don't see anywhere
else that the link could possibly be. You'd think it would be easier to do
this. (It probably is easy, but I'm not seeing it).

"Cal Learner" wrote:

> In microsoft.public.moneycentral, Captaincash wrote:
>
> >When I ordered the software, the downloadable version, of Money Premium,
> >2007, I expected to see the link highlighted on my receipt. That's where I'm
> >supposed to see it. However, the link isn't highlighted. What am I doing
> >wrong? I've turned off pop-up blockers. I have Norton Anti-Virus. Does Norton
> >need to be turned off? How do i do that? I've never had this kind of trouble
> >downloading software before? Can someone help me?
>
> You see a link, but it is not highlighted (clickable)? I would just
> copy it from the email, and paste it into the address box of IE.
> Norton has caused problems with Money in the past. If you run into
> that, I would uninstall Norton, Install Money, and reinstall Norton.
>
> The group for Microsoft Money is microsoft.public.money.
>

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, Captaincash wrote:

>When I ordered the software, the downloadable version, of Money Premium,
>2007, I expected to see the link highlighted on my receipt. That's where I'm
>supposed to see it. However, the link isn't highlighted. What am I doing
>wrong? I've turned off pop-up blockers. I have Norton Anti-Virus. Does Norton
>need to be turned off? How do i do that? I've never had this kind of trouble
>downloading software before? Can someone help me?

You see a link, but it is not highlighted (clickable)? I would just
copy it from the email, and paste it into the address box of IE.
Norton has caused problems with Money in the past. If you run into
that, I would uninstall Norton, Install Money, and reinstall Norton.

The group for Microsoft Money is microsoft.public.money.

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, Captaincash wrote:

>Hi Cal, thank you for responding. No, there isn't even a "clickable" link
>showing. It says on the receipt, "Electronic Download", but it isn't
>highlighted, I don't even have a link to copy and paste. I don't see anywhere
>else that the link could possibly be. You'd think it would be easier to do
>this. (It probably is easy, but I'm not seeing it).

In http://support.microsoft.com/kb/889930/ see the section under
"Money 2007 and Money Plus" for some help links for install.

>
>"Cal Learner" wrote:
>
>> In microsoft.public.moneycentral, Captaincash wrote:
>>
>> >When I ordered the software, the downloadable version, of Money Premium,
>> >2007, I expected to see the link highlighted on my receipt. That's where I'm
>> >supposed to see it. However, the link isn't highlighted. What am I doing
>> >wrong? I've turned off pop-up blockers. I have Norton Anti-Virus. Does Norton
>> >need to be turned off? How do i do that? I've never had this kind of trouble
>> >downloading software before? Can someone help me?
>>
>> You see a link, but it is not highlighted (clickable)? I would just
>> copy it from the email, and paste it into the address box of IE.
>> Norton has caused problems with Money in the past. If you run into
>> that, I would uninstall Norton, Install Money, and reinstall Norton.
>>
>> The group for Microsoft Money is microsoft.public.money.
>>