Do you have some other security software that could be blocking the
installation/download.

I'd suggest contacting Support if that doesn't help.

-Mark

"Annoyed" wrote in message @microsoft.com...
> Did that. Same message came up again. Login as administrator. What is
> going
> on?
>
> "Mark" wrote:
>
>> Right mouse click the IE icon and choose to Run as Administrator
>>
>> -Mark
>>
>>
>> "Annoyed" wrote in message
>> @microsoft.com...
>> >I too am having problems with the upgrade. My computer tells me that I
>> >have
>> > to log on as an administrator. Well, I am logged on that way. Help!
>> > I
>> > have
>> > unistalled twice and reinstallled, rebooted, you name it. It must be a
>> > Vista
>> > related issue.
>> > "Mark" wrote:
>> >
>> >> Try rebooting the computer.
>> >> Then check Control Panel to see if the Toolbox (or Money 2006) is
>> >> listed.
>> >> If either of them are then uninstall them.
>> >> Then find and delete the moneycentral.msn.com cookie
>> >> Then try to install the "Toolbox" from
>> >> http://moneycentral.msn.com/investor/controls/setup.asp
>> >>
>> >> Be sure to accept any ActiveX prompts. (You may need to also make sure
>> >> that
>> >> any other 'security' software that you have installed/running is not
>> >> blocking the download/install)
>> >>
>> >> -Mark
>> >>
>> >>
>> >> "Jim" wrote in message
>> >> @microsoft.com...
>> >> >I cannot remove the investment toolbox because the two installation
>> >> >programs
>> >> > pmupdate.exe and webinst.exe never complete the installation,
>> >> > therefore
>> >> > the
>> >> > toolbox never shows in the installed program list. These two
>> >> > programs
>> >> > remain
>> >> > running in memory and will not allow attempt to reinstall!
>> >> >
>> >> > jim
>> >> >
>> >> > "Mark" wrote:
>> >> >
>> >> >> Here's the KB article on removing and reinstalling:
>> >> >> http://support.microsoft.com/kb/176841
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Mark" wrote in message
>> >> >> @TK2MSFTNGP06.phx.gbl...
>> >> >> > What "suggested fixes" have you tried?
>> >> >> >
>> >> >> > What is happening? Any error message?
>> >> >> >
>> >> >> > -Mark
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "JR" wrote in message
>> >> >> > @microsoft.com...
>> >> >> >>I am running Vista and since last Friday (the day of the
>> >> >> >>"upgrade")
>> >> >> >>I
>> >> >> >>have
>> >> >> >> not been able to install the Deluxe version of Toolbox. I have
>> >> >> >> tried
>> >> >> >> all
>> >> >> >> the
>> >> >> >> suggested fixes and still no luck. Any suggestions?
>> >> >> >>
>> >> >> >> Thanks, Jon
>> >> >> >>
>> >> >> >> "Mark" wrote:
>> >> >> >>
>> >> >> >>> Have you tried what I suggested?
>> >> >> >>> 1. Close your browser.
>> >> >> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this
>> >> >> >>> should
>> >> >> >>> also
>> >> >> >>> remove the reference in the Moneycentral.msn.com cookie that
>> >> >> >>> tells
>> >> >> >>> the
>> >> >> >>> site
>> >> >> >>> that you have the Toolbox installed)
>> >> >> >>> 3. Restart your browser and go to the Portfolio.
>> >> >> >>>
>> >> >> >>> -Mark
>> >> >> >>>
>> >> >> >>> "Jim" wrote in message
>> >> >> >>> @microsoft.com...
>> >> >> >>> >I can't remove because the installation never completes. also
>> >> >> >>> >at
>> >> >> >>> >the
>> >> >> >>> >webpage
>> >> >> >>> > to install toolbox, the opening message is "Please follow
>> >> >> >>> > these
>> >> >> >>> > instructions
>> >> >> >>> > to download the MSN Money Investment Toolbox or the latest
>> >> >> >>> > update
>> >> >> >>> > from
>> >> >> >>> > Friday, May 13, 2005." should it not reference the 8/17
>> >> >> >>> > update?
>> >> >> >>> >
>> >> >> >>> > Jim
>> >> >> >>> >
>> >> >> >>> > "Mark" wrote:
>> >> >> >>> >
>> >> >> >>> >> Try removing and reinstalling.
>> >> >> >>> >> Close IE
>> >> >> >>> >> Go into Control Panel and remove the MSN Money Investment
>> >> >> >>> >> Toolbox
>> >> >> >>> >> The relaunch IE and go to the Portfolio.
>> >> >> >>> >> It should prompt you to either choose or it may start
>> >> >> >>> >> installing
>> >> >> >>> >> automatically.
>> >> >> >>> >>
>> >> >> >>> >> If it actually defaults to the "Basic" Portfolio, use the
>> >> >> >>> >> 'upgrade'
>> >> >> >>> >> link
>> >> >> >>> >> at
>> >> >> >>> >> the top to upgrade to the Toolbox version.
>> >> >> >>> >>
>> >> >> >>> >> -Mark
>> >> >> >>> >>
>> >> >> >>> >>
>> >> >> >>> >> "Jim" wrote in message
>> >> >> >>> >> @microsoft.com...
>> >> >> >>> >> > Yes I got the Vista message and followed the steps. I then
>> >> >> >>> >> > get
>> >> >> >>> >> > box
>> >> >> >>> >> > that
>> >> >> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe
>> >> >> >>> >> > load
>> >> >> >>> >> > to
>> >> >> >>> >> > memory,
>> >> >> >>> >> > but
>> >> >> >>> >> > keep running without completion. If I try to reinstall
>> >> >> >>> >> > toolbox,
>> >> >> >>> >> > I
>> >> >> >>> >> > get
>> >> >> >>> >> > message
>> >> >> >>> >> > that toolbox is being installed or updated-once completed
>> >> >> >>> >> > you
>> >> >> >>> >> > will
>> >> >> >>> >> > be
>> >> >> >>> >> > able
>> >> >> >>> >> > to
>> >> >> >>> >> > use toolbox. But it never completes.
>> >> >> >>> >> >
>> >> >> >>> >> > "Mark" wrote:
>> >> >> >>> >> >
>> >> >> >>> >> >> At which point specifically is it failing?
>> >> >> >>> >> >> Did you get the "vistamessage":
>> >> >> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp
>> >> >> >>> >> >> and
>> >> >> >>> >> >> where
>> >> >> >>> >> >> those the "steps involved" that you completed to remove
>> >> >> >>> >> >> moneycentral
>> >> >> >>> >> >> from
>> >> >> >>> >> >> your Trusted Sites list?
>> >> >> >>> >> >>
>> >> >> >>> >> >> I had to click on the "yellow" bar at the top of the page
>> >> >> >>> >> >> twice
>> >> >> >>> >> >> to
>> >> >> >>> >> >> let
>> >> >> >>> >> >> the
>> >> >> >>> >> >> "ActiveX" controls install/run.
>> >> >> >>> >> >>
>> >> >> >>> >> >> -Mark
>> >> >> >>> >> >>
>> >> >> >>> >> >>
>> >> >> >>> >> >>
>> >> >> >>> >> >> "Jim" wrote in message
>> >> >> >>> >> >> @microsoft.com...
>> >> >> >>> >> >> > Has the 8/17 update completed? I have been unable to
>> >> >> >>> >> >> > pull
>> >> >> >>> >> >> > up
>> >> >> >>> >> >> > my
>> >> >> >>> >> >> > portfolio
>> >> >> >>> >> >> > even after trying all steps involved. The program
>> >> >> >>> >> >> > pmupdate.exe
>> >> >> >>> >> >> > keeps
>> >> >> >>> >> >> > running
>> >> >> >>> >> >> > in memory even with firewall off temporarily. Help!
>> >> >> >>> >> >>
>> >> >> >>> >> >>
>> >> >> >>> >>
>> >> >> >>> >>
>> >> >> >>>
>> >> >> >>>
>> >> >> >
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Archived from group: microsoft>public>moneycentral