Phone Activation of 2008 Money Plus Deluxe

BigTGuy · Joined: 26 Feb 2008 Posts: 3

My father was running Money 2004 on an Old Computer using Windows ME. We got
him a new PC for Christmas running Vista Home Premium and bought him the 2008
Money Plus Deluxe because it was compatible with Vista and we weren't sure
the 2004 Version was. He lives in a remote area and does not have internet
access because he can't get a local dial in number. When he enters his
product key to activate Money Plus, it comes back telling him it can't find
an internet connection, but it doesn't list a phone number to allow him to
activate by phone. I have contacted Microsoft via e-mail and phone but they
haven't been any help. Has anyone else activated Money by phone and where
did you find the phone number?

Thanks in advance for your help.

Archived from group: microsoft>public>money

Mark · Joined: 02 Aug 2007 Posts: 763

Contact the Microsoft Online Store:
• Telephone: 952-646-5047
• E-mail: microsoftmoney.cs@digitalriver.com

-Mark

"BigTGuy" wrote in message @microsoft.com...
> My father was running Money 2004 on an Old Computer using Windows ME. We
> got
> him a new PC for Christmas running Vista Home Premium and bought him the
> 2008
> Money Plus Deluxe because it was compatible with Vista and we weren't sure
> the 2004 Version was. He lives in a remote area and does not have
> internet
> access because he can't get a local dial in number. When he enters his
> product key to activate Money Plus, it comes back telling him it can't
> find
> an internet connection, but it doesn't list a phone number to allow him to
> activate by phone. I have contacted Microsoft via e-mail and phone but
> they
> haven't been any help. Has anyone else activated Money by phone and where
> did you find the phone number?
>
> Thanks in advance for your help.

BigTGuy · Joined: 26 Feb 2008 Posts: 3

Mark,

Thanks for your quick response. We purchased the 2008 Money Plus Deluxe
from a retail store (Staples) not from Microsoft On-Line. Would this phone
number still apply?

BigTGuy

"Mark" wrote:

> Contact the Microsoft Online Store:
> • Telephone: 952-646-5047
> • E-mail: microsoftmoney.cs@digitalriver.com
>
> -Mark
>
> "BigTGuy" wrote in message
> @microsoft.com...
> > My father was running Money 2004 on an Old Computer using Windows ME. We
> > got
> > him a new PC for Christmas running Vista Home Premium and bought him the
> > 2008
> > Money Plus Deluxe because it was compatible with Vista and we weren't sure
> > the 2004 Version was. He lives in a remote area and does not have
> > internet
> > access because he can't get a local dial in number. When he enters his
> > product key to activate Money Plus, it comes back telling him it can't
> > find
> > an internet connection, but it doesn't list a phone number to allow him to
> > activate by phone. I have contacted Microsoft via e-mail and phone but
> > they
> > haven't been any help. Has anyone else activated Money by phone and where
> > did you find the phone number?
> >
> > Thanks in advance for your help.
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Yes, They handle all activation questions/problems.

-Mark
"BigTGuy" wrote in message @microsoft.com...
> Mark,
>
> Thanks for your quick response. We purchased the 2008 Money Plus Deluxe
> from a retail store (Staples) not from Microsoft On-Line. Would this
> phone
> number still apply?
>
> BigTGuy
>
> "Mark" wrote:
>
>> Contact the Microsoft Online Store:
>> • Telephone: 952-646-5047
>> • E-mail: microsoftmoney.cs@digitalriver.com
>>
>> -Mark
>>
>> "BigTGuy" wrote in message
>> @microsoft.com...
>> > My father was running Money 2004 on an Old Computer using Windows ME.
>> > We
>> > got
>> > him a new PC for Christmas running Vista Home Premium and bought him
>> > the
>> > 2008
>> > Money Plus Deluxe because it was compatible with Vista and we weren't
>> > sure
>> > the 2004 Version was. He lives in a remote area and does not have
>> > internet
>> > access because he can't get a local dial in number. When he enters his
>> > product key to activate Money Plus, it comes back telling him it can't
>> > find
>> > an internet connection, but it doesn't list a phone number to allow him
>> > to
>> > activate by phone. I have contacted Microsoft via e-mail and phone but
>> > they
>> > haven't been any help. Has anyone else activated Money by phone and
>> > where
>> > did you find the phone number?
>> >
>> > Thanks in advance for your help.
>>
>>

BigTGuy · Joined: 26 Feb 2008 Posts: 3

Thanks for your help!

"Mark" wrote:

> Yes, They handle all activation questions/problems.
>
> -Mark
> "BigTGuy" wrote in message
> @microsoft.com...
> > Mark,
> >
> > Thanks for your quick response. We purchased the 2008 Money Plus Deluxe
> > from a retail store (Staples) not from Microsoft On-Line. Would this
> > phone
> > number still apply?
> >
> > BigTGuy
> >
> > "Mark" wrote:
> >
> >> Contact the Microsoft Online Store:
> >> • Telephone: 952-646-5047
> >> • E-mail: microsoftmoney.cs@digitalriver.com
> >>
> >> -Mark
> >>
> >> "BigTGuy" wrote in message
> >> @microsoft.com...
> >> > My father was running Money 2004 on an Old Computer using Windows ME.
> >> > We
> >> > got
> >> > him a new PC for Christmas running Vista Home Premium and bought him
> >> > the
> >> > 2008
> >> > Money Plus Deluxe because it was compatible with Vista and we weren't
> >> > sure
> >> > the 2004 Version was. He lives in a remote area and does not have
> >> > internet
> >> > access because he can't get a local dial in number. When he enters his
> >> > product key to activate Money Plus, it comes back telling him it can't
> >> > find
> >> > an internet connection, but it doesn't list a phone number to allow him
> >> > to
> >> > activate by phone. I have contacted Microsoft via e-mail and phone but
> >> > they
> >> > haven't been any help. Has anyone else activated Money by phone and
> >> > where
> >> > did you find the phone number?
> >> >
> >> > Thanks in advance for your help.
> >>
> >>
>
>

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